We ship to all of Colombia, no matter where you are. Once you confirm your purchase, you will receive your order within 1 to 3 business days.
Plus, if your purchase is over $150,000, shipping is on us! We want you to enjoy your jewelry without any worries.
Returns
If you don't like the product, we offer a 100% refund (does not apply to sale items). Products must be unopened, unused, and undamaged, and must include proof of purchase.
How to initiate a return Send an email to brilloencanto@outlook.com with the subject line "Returns" and include your order number, name, and the reason for the return. We'll send you detailed instructions on where to send the product.
Return shipping costs The customer is responsible for return shipping costs. We recommend obtaining proof of shipment to avoid issues with lost packages.
1 Year Warranty
At Brillo Encanto, we offer a 1-year warranty that covers:
Problems with the clock mechanism.
Manufacturing defects.
Battery.
Conditions:
It does not cover damage due to misuse, impacts or unauthorized repairs.
Proof of purchase must be presented.
For more information or to claim your warranty, please contact us through our customer service channels.
Refunds
Once we receive and review the returned product, we will send you an email confirming the status of your refund. If approved, the refund will automatically be credited to your credit card or original method of payment.
Have any questions? Write to us! We're here to help.
Payments
Credit or debit cards
Addi
We also accept offline payments via Nequi, Daviplata, or direct bank deposits into our Colombian bank accounts.
Please note that an additional exchange fee may apply if your currency is not COP or Colombian Peso.
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Resin Strap Impact resistant Mineral Crystal Water resistance of 200 meters Double LED light LED light for the sphere (automatic LED light, Super illuminator, configurable illumination duration [1.5 or 3 seconds], afterglow) LED backlight for digital display (auto LED light, Super Illuminator, selectable illumination duration [1.5 or 3 seconds], afterglow) Mobile Link (auto-connect, wireless connectivity with Bluetooth®) Hand shift function (hands move out of the way to provide an unobstructed view of the digital content on the screen) Lifelog calculation function (calorie and distance calculations based on step count), including basal metabolic rate daily data display: Step count, calories, distance Creating the user profile Flight mode Dual time (local time change) 1/100 second stopwatch Measurement capacity: 00'00''00~59'59''99 (during the first 60 minutes) 1:00'00~23:59'59 (after 60 minutes) Unit of measurement: 1/100 second (for the first 60 minutes) 1 second (after 60 minutes) Measurement modes: lap/split time, distance/speed display, automatic/manual lap time notification Memory capacity: Up to 45 most recent records (measurement start month, date, hour, minute, lap/split times, total time, distance, speed, average, calories burned, lap number, time, distance, average speed for each lap/split) Timer Timer for interval measurement (up to five time settings) Unit of measurement: 1 second Input range: 00'00'' to 60'00'' (1 second increments) Others: Auto-repeat, 5-second auto-start timer, repeat (1 to 20 times) 5 daily alarms Hourly time signal Low battery indicator Energy saving Full automatic calendar (until 2099) 12 and 24 hour format Turning the button operation tone on and off Classic watch functions: hours, minutes, seconds, am, pm, month, date, day Accuracy: ±15 seconds per month (without Mobile Link function) Approximate battery life: 2 years
ASK US TO RESOLVE ALL YOUR QUESTIONS, WE WILL RESPOND AS SOON AS POSSIBLE!
Enjoy a 1-year warranty on the mechanism and battery, ensuring your peace of mind when purchasing.
Premium Quality
Our watches are made with durable materials and a design that reflects elegance and precision.
Reliable Support
We have a customer service team ready to help you with any issues.
Secure Shipping
We offer fast and reliable shipping, ensuring your watch arrives in perfect condition.
Buy with Addi and pay later
Secure purchases Mercado Pago
Nequi Transfers
Buy with Addi and pay later
Secure purchases Mercado Pago
Nequi Transfers
Buy with Addi and pay later
Secure purchases Mercado Pago
Nequi Transfers
Shipping
Free shipping on purchases over $150,000 Colombian pesos nationwide.
National and international shipping.
Time: Local orders take 1 to 3 business days to be delivered.
Returns and refunds
100% refund of the product's value if it's not to your liking! Does not apply to special offers.
Time: We have a 7-day return and exchange policy, starting from the day the item was received.
Payment methods
Credit or debit cards
Addi
We also accept offline payments via NEQUI, DAVIPLATA, or bank deposits directly into our Colombian accounts.
Please note that an additional exchange fee may apply if your currency is not COP or Colombian Peso.
1 / of3
Lo que dicen nuestros clientes
No lo decimos nosotros, lo dicen quienes ya confiaron.
★★★★★
"Muy lindo todooo 🤩, muy buena atención, el material espectacular 👌 y muy confiables ✅️♥️ muchas gracias a mi pareja le encantó su cadenita 🥰 y a mi también 😊😊"
Natalia Ramos erazoVillavicencio, Meta
Compra verificada
★★★★☆
"le compré un par de aretes y un collar a mi esposa en plata y la verdad le ha salido muy bueno y tienen bastante variedad. me gustó cómo me empacaron el pedido quedó listo para entregárselo a ella y ella quedó feliz"
Eliceo MartinezNeiva, Colombia
Compra verificada
★★★★★
"Compré unos aretes en oro laminado y me han salido muy bien 💕"
Saray PinzónMedellín, Antioquia
Compra verificada
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